At Luxora Shine, customer satisfaction is our priority. Please review our policy on refunds and cancellations.
Order cancellations are accepted within 24 hours of purchase, provided the item has not been shipped or custom-made.
Returns are accepted for non-custom items within 7 days of delivery. Items must be in original condition with all certifications.
Bespoke and custom-designed jewellery from Luxora Shine are non-refundable once production has commenced.